Orders & Shipping
Q: How long does delivery take?
A: Orders are usually delivered within 3–7 business days across India.
Q: Do you offer free shipping?
A: Yes, free shipping is available on orders above ₹999.
Q: Can I track my order?
A: Yes, tracking details are shared via email/SMS after dispatch.
Returns & Refunds
Q: What is your return policy?
A: Returns can be requested within 7 days of delivery.
Q: When will I receive my refund?
A: Refunds are processed within 5–7 business days after approval.
Products
Q: Are the product images real?
A: Yes, all product images represent actual products. Minor color variations may occur due to screen settings.
Q: Do you sell jewellery and apparel?
A: Yes, AdviSa offers premium jewellery and elegant ethnic wear collections.
Payments
Q: What payment methods do you accept?
A: UPI, Credit Card, Debit Card, Net Banking, and Wallets.
Q: Is online payment secure?
A: Yes, all transactions are processed through secure payment gateways.
Support
Q: How can I contact customer support?
A: You can reach us through the Contact Us page or email support.